Operate and maintain a fitness centre

Alex: It’s becoming a real problem for me in the gym. I’m having all the equipment serviced regularly, but some of the more popular machines like the treadmills are breaking down and I have to put them out of action and wait for a repair person. The manual says they only need servicing every six months, but with the sort of use they’re getting, I think they need it more often.

Sherry: It’s the same with the café and the vending machines. We’re running out of some things before the suppliers are restocking.

Shirley: I’m a bit concerned about the water quality in the pools, especially during that recent hot spell, with those crowds day after day. Even though the system is automated, we just can’t get the chlorine levels right. I worry about the pool vacuum cleaner too. It's always breaking down. So far, we’ve had three pool closures this summer.

Nell: I’ve certainly noticed there are more complaints at the front desk these days. Just little comments about cleanliness and drink machines not giving out change; those sorts of things.