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[Picture of a computer screen smashed by a desk telephone. A surprised onlooker is saying, 'Looks like Kylies not impressed again.']Dealing with conflict

There will be times when not everything will go smoothly. There are many possible causes of conflict: differences of opinion, the challenging of beliefs and values, and personality clashes.

Conflict is not always a bad thing in meetings. It can allow different options to be explored, and the possibility of another, better solution to arise. However, it can result in group division, with participants taking sides. The resentment generated by this can reduce productivity in the meeting and possibly in the workplace.

What are the most common causes of conflict in meetings you attend?

Post your response to the ValleyView Meeting room, under the topic Common causes of conflict, and compare it with those from other learners.

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