When managing a small team it is important to develop good working relationships with your staff. To do this you need to give clear directions and give your staff an understanding of the work you expect to be completed and the standards required. There are many systems you can put in place to help you and your staff achieve your business goals.

You will find case study examples to illustrate some topics. A 'Human resrouce cinsultant' icon will give you extra advice.

Linked 'Activities' throughout the topics will direct you to apply your knowledge to a workplace situation and you can also try a 'Self test' at any time.

Staff plans
Forming your team
Industrial relations
Management styles
Staff management