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Topics

Activities

Staff plans

	Identifying staff requirements	Business plans
	Organisational structure	Organisational structure Job requirements Staffing mix
	Job descriptions	Job description for staff
	Person specifications	Person specifications

Forming your team

	Recruiting staff	Advertising regulations Newspaper advertisements Design advertisements Who would you shortlist Employing friends and family
	Interviewing	Open and closed questions
	Reference checking
	Staff records
	Induction programs

Industrial relations

	Regulations	Awards Legal standards Cash in hand
	Workers Compensation Act
	Enterprise Bargaining Agreements (EBA)	Negotiating an Enterprise Bargaining Agreement (EBA)
	Associations

Management styles

	Team meetings	Running meetings
	Sharing information and ideas	Leadership roles Choosing appropriate management style
	Leading a team
	Difficult situations	Handling difficult situations

Staff management

	Review team performance	Team performance review
	Individual performance reviews
	Training and development
	Training plans
	Meeting training needs
	Policies and procedures	Recruitment policy
	Occupational health and safety (OH&S)
	Changing needs in staffing
	Contingency plan	Contingency plans
	Counselling, disciplinary and dismissal procedures
	Termination of employment

Self tests

	Staff plans
	Forming your team
	Industrial relations
	Management styles
	Staff management