Student Services
We support students with a range of specialist services. Most
services are Warrnambool campus based, with outreach services to
other campuses:
Apprenticeship Field Officer
Consults and liaises with apprentices and employers. Contact
Locky Eccles on (03) 5561 3654.
Bookshop
The bookshop supplies modules, some text books, disks, some
stationery and other course related items for sale to students. In
Warrnambool the bookshop is located in the Library. At Hamilton,
Glenormiston, Portland and Sherwood Park the bookshop operates
through Reception. Films, USB keys, CDs and DVDs are also available.
Contact: Warrnambool Campus 5564 8951, Hamilton Campus 5551 4144,
Portland Campus 5521 0444.
Warrnambool Bookshop Hours
Monday to Thursday - 8.00am to 8.00pm
Friday - 8am to 5pm
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Childcare
The Institute is committed to the provision of safe and
affordable child care for those students who have child care needs.
The Institute is a partner with the Warrnambool City Council in the
Florence Collins Children's Services complex. Assistance regarding
access to child care can be sought from Student Services. Financial
assistance is available for low-income students.
Contact (03) 5564 8924 or the Florence Collins Children's
Services Complex on (03) 5559 4640.
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Computer Services by ICT
Services
ICTS is a non-teaching department that provides a wide range
of computer-related support services to all campuses. It looks after
all PCs in computer classrooms and in the three libraries.
Information and Communication Technology Services is based at the
Warrnambool campus in A building and is open weekdays from 8am to
5pm.
Portable computers are available for hire from the library.
Click here for details.
For more information about the services the ICTS provides, telephone
(03) 5564 8976, or email ICT Help
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Course Advisor
Current and prospective students are welcome to access information
regarding courses offered at South West TAFE, other TAFE institutes,
and tertiary institutions across Australia. The Course Advisor will
assist you with:
- applying for courses
- cost
- Austudy/Youth Allowance
- VTAC assistance
- enrolment support
- accommodation assistance.
Appointments can be made at the reception of each campus or by
phoning the Course Advisor on (03) 5564 8966 or
andrea.porter@swtafe.vic.edu.au.
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Counsellor
If you are having problems inside or outside the Institute the
counsellor can help you. Assistance is provided in the following
areas:
- personal counselling
- accommodation assistance
- Austudy/Youth Allowance
- enrolment support
- childcare advice
- student rights and responsibilities
- sexual harassment and equal opportunity.
Appointments can be made at the reception of each campus or by
phoning the counsellor on (03) 5564 8924 or
counsellor@swtafe.vic.edu.au
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Disability Coordinator
The Disability Coordinator is the first point of contact for
specialist information on disability support services and facilities
for all South West TAFE students.
Support services are available for any student with a sensory,
physical, intellectual, neurological/ learning, or psychiatric
disability, whether temporary or permanent. Services are also
available for students with medical conditions or students who are
deaf.
A wide range of support services is available, including
assistance with:
- entry to courses and enrolment
- physical access and orientation to the Institute
- support strategies and assistance. For example, note takers,
interpreters, alternative assessment arrangements, and the
provision of information, resources, aids and special equipment.
The Disability Coordinator is based at the
Warrnambool campus and can be contacted on (03) 5564 8964 or
jaqui.dicks@swtafe.vic.edu.au
or visit the website.
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Equal opportunity needs
Equal opportunity issues should be addressed to the Counsellor or
the Disability Coordinator. Appointments can be made at the
reception of each campus.
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International Education
South West TAFE offers programs to overseas students in a range
of study areas, including:
- Art
- Automotive
- Building and Construction
- Business and Information Technology
- Management and Marketing
- Health and Community Services
- Engineering
- Electrotechnology
- Food Technology
- Hospitality and Tourism
- Rural and Horticulture.
Services include free airport pick up, assistance with
accommodation, counselling and career advice, orientation and
ongoing cultural and social activities.
For further information please contact Suzanne Dwyer. Telephone (03) 5564
8912, fax (03) 5564
8982, email Suzanne.Dwyer@swtafe.vic.edu.au or
visit the International section of the
website.
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Koorie Programs Unit
The Koorie Unit, on the south side of the Library at Warrnambool
campus, provides a study area and meeting room for Koorie students
and community members. The Koorie Coordinator provides
assistance with:
- choosing courses and careers
- developing specific education and training programs
- counselling and support for current and prospective students
- Austudy/Abstudy applications and problems.
For assistance contact Linda Haynes by telephone (03) 5564 8985
or mobile 0409 972 381 or email
Linda.Haynes@swtafe.vic.edu.au.
The same service is available at the Portland campus. Enquiries
should be directed to Daryl Rose by telephoning (03) 5522 0244 or
email Daryl.Rose@swtafe.vic.edu.au.
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The Library
The Library provides access to information resources for staff,
students and the community across all campuses. Resources may be
online (virtual reference collections, full text databases,
electronic journals, etc) or physical (books, magazines,
audiovisual, equipment or tools for loan). Flexible arrangements can
be made for remote delivery students and the Library has cooperative
arrangements with many other libraries. Advice from qualified and
experienced information professionals is always available.
The Library building at Warrnambool has computers for student
use, scanning equipment, discounted photocopying and printing
facilities. Hamilton and Portland campuses have smaller facilities
with online access to the main collection. Contact the Library on
(03) 5564 8956 or visit
the Library site.
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Youth Pathways Program (YPP)
Students aged between 15-19 or students who are eligible for Youth
Allowance Training entitlement, are welcome to contact the MIPS
Officer regarding support required to begin and continue their TAFE
study. The MIPS Officer will assist by:
- providing you with an individual training plan that is
designed to meet your specific needs.
- providing coaching, mentoring and ongoing support to make sure
that you get the most out of our TAFE experience
- liaising with the Institute's teaching staff to facilitate our
pathway to training and future employment.
Appointments can be made at the reception of each campus or by
phoning (03) 5564 8973 or
Jeanette.Anthony@swtafe.vic.edu.au.
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Student Association
The South West TAFE Student Association exists to provide
information, services, facilities and programs to students to
maintain and improve students' rights and to act as the official
voice of the student body. The Student Representative Council operates
from an office in the cafe at Warrnambool with student committees at
other campuses. Check out their
website for more details or phone (03) 5564 8965 or email switsa@swtafe.vic.edu.au
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The Study Skills Centre
The Study Skills Centre will help you convert your academic
challenges into opportunities. It provides advice on:
- organising your time
- literacy and numeracy problems
- note taking/proof reading
- reading and using study time effectively
- essay/assignment writing
- basic computer skills
- individual appointments available.
For more information visit the centre in the Student Learning
Centre (Library) Warrnambool campus (03) 5564 8956. Study skills service is available
through the library at Hamilton and Portland campuses.
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