Maintenance and repair of AV equipment:
The following information applies to Warrnambool campus only.
| Who do I contact for immediate help? | |
| The Multimedia Services Officer (MMO). phone ext. 958 |
|
| Who is responsible for AV equipment in rooms? | |
| LRC (Multimedia Officer): | Public rooms (W) i.e.: Videoconference room, Lecture theatre, K23, Council room, B3, LRC |
| Relevant Teaching Department: | Classrooms and areas under control of the Department |
| Who is responsible for other Institute AV equipment? | |
| Department: | The department who purchased the equipment. |
| ICTS: | Computer projectors purchased by ICTS. |
| LRC: | Items for loan or use in LRC. |
| I need an Overhead Projector globe, where do I get one? | |
| If there are no spares in your department, you can contact the LRC for replacements. They will be charged to your department through the LRC. | |
| It's broken. How do I get it fixed? | |
| ICTS item: | Notify ICTS re computer projectors only |
| LRC item: | Notify LRC |
| Other items: | Notify the relevant Department manager. The Department manager will make their own arrangements, or: |
Send the item to the LRC Multimedia Officer,
with:
|
|
| There may may be additional costs to actually fix the item. These will be added to the requisition, and the Department manager alerted. | |
| There may be significant delays. Emergency backup from LRC or ICTS stock cannot be guaranteed. | |
| It's broken. How do I get it removed? | |
| You can either: | Dispose of it yourself. (Keep the asset sticker) |
| or... | Send a Maintenance request form to Property Services. |
| Preferred brands for department purchases: (guide only) | |
| Digital still cameras | SONY, NIKON, CANON |
| Digital video cameras | SONY, PANASONIC |
| Televisions | PANASONIC, SONY, LG |
| VCR & DVD players | PANASONIC, JVC, SONY, SAMSUNG |
| Other items | Contact MMO - ext. 958 |